Do not sit with it. A listening ear can support you by looking for a solution together.
For more information, you can call a listening ear in your language, it’s anonymous and confidential. :
These are examples of physical, sexual, financial, psychological and emotional violence. You are often afraid and your health and that of your children suffer. You need someone to talk to.
There are different ways to improve your situation:
There are people who will listen to you. Together, you’ll look for a solution or some kind of help. You can contact us anonymously:
You can also contact this number if you should have any questions concerning your children. You have the right to see your children, no one can deny you this right.
You want to know what you can do.
To make a decision about your situation, it is important to know what your options are and to know your rights. A listening ear in your language can give you plenty of information about your options and they can suggest possible solutions by telephone, anonymously and without any obligation.
You can also look up information yourself. You’ll find the most important services and information in Dutch / French below.
Do not hesitate to contact a listening ear in your language, it’s completely anonymous and confidential. You are not alone, someone will listen to you
Call or e-mail 1712 (Dutch) if you have any about violence. A telephone call to 1712 is free and is not mentioned on your billing document. More information is available at www.1712.be If you have any questions concerning help, psycho-social support, legal advice, etc. you can also contact 0800 30 030 (French) or www.ecouteviolencesconjugales.be
Call, e-mail or visit a Centre for General Welfare Work (CAW). The CAW listens to your story and they will look for a sollution together with you. Contacting the CAW is free and can be done anonymously. You can find CAW’s throughout Flanders (the Dutch-speaking part of Belgium). Visit www.caw.be for more information about the CAW’s or call 078 150 300..
The Public Centre for Social Welfare (OCMW). Every municipality or city has its own OCMW that offers a wide range of services. If you want to call on social assistance, you can go to the OCMW of your municipality. More info can be found on www.belgium.be/nl/familie/sociale_steun/ocmw
To find help or support in your neighbourhood, visit www.desocialekaart.be
You can get the contact details of various women’s shelters and ambulatory and female support by calling 1712, (Monday to Friday from 9 am to 5 pm). Or, go to a CAW. More info can be found on www.caw.be (Dutch) or via www.ecouteviolencesconjugales.be\maisons.php 0800 30 030 (French)
You can ask a lawyer for legal advice and legal assistance. The first advice is always free of charge. If you don’t have the financial means to pay for this assistance, you are entitled to a pro-bono lawyer. You can find more information about legal assistance and lawyers here:
Victims of intimate partner violence must be protected, even if they are in Belgium in the context of family reunification. Check which steps you or your immigration lawyer can take to protect you, and what the consequences may be for your residence status in Belgium. More info can be found on www.cire.be. Contact: +32 (0)2 629 77 10
For more information about lawyers, residence documents, immigration law and international family law (For example, if you or your partner have a foreign passport or do not have a permanent residence visa)visit www.integratie-inburgering.be/juridische-dienstverlening (Dutch)or call their helpdesk: +32 (0)2 205 00 55. More information can also be found here: www.agii.be/thema/vreemdelingenrecht-internationaal-privaatrecht or www.progresslaw.net
Go see a doctor or go to the hospital each time a case of violence occurs, and ask your doctor to keep your dossier up to date. Your doctor has specific instructions to deal with victims of partner violence, in absolute confidentiality.
More information about your local police zone can be found on www.politie.be/nl
In case of emergency, call the police via 101. The police are obliged to help you. If you need urgent medical help, call the emergency number 112 immediately.
Information about partner violence:
Partner violence is punishable by law. If you (now or later) want to file a complaint with the police, we can give you some advice:
If you want to find a safe accommodation: